to South East Water’s customer metering programme

In 2007, the area you live in and which we supply with water was classed by the Environment Agency as being an area of serious water stress. The effects of climate change, with warmer and drier years, alongside the projected population growth in the region, will put further pressure on the water that is naturally available.

As part of a five year investment programme agreed with Ofwat, we will be installing 200,000 water meters by 2015, meaning that 70% of our customers will have a meter by 2015 with the number due to reach 90% by 2020. This is a compulsory programme to fit meters to help protect your future water supplies.

For information on how this will affect your bill please visit our billing pages.